Press Ganey is the leading partner to healthcare providers and health plans improving the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology ...Press Ganey Associates, LLC is located at 5041 Corporate Woods Dr # 180 in Virginia Beach, Virginia 23462. Press Ganey Associates, LLC can be contacted via phone at 800-232-8032 for pricing, hours and directions. Contact Info. …Based in Wakefield, MA, Press Ganey Holdings, Inc. (Pending: NYSE:PGND) scheduled a $205 million IPO on NYSE with a market capitalization of $1.2 billion at a price range midpoint of $23 for ...Press Ganey Holdings, Inc. Website. Get a D&B Hoovers Free Trial. Overview Company Description: Press Ganey Associates knows that when it comes to health care organizations, there's always room for improvement. The company provides satisfaction survey research and quality improvement services exclusively to clients in the health …Press Ganey, a leading healthcare performance improvement solutions company, offers an integrated suite of solutions that put Human Experience at the center of healthcare enterprise transformation. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address patient experience ...Guided by its team of renowned healthcare thought leaders, Press Ganey works with more than 41,000 healthcare facilities to reduce patient suffering, enhance caregiver resilience and improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company. This in-depth guide to SEC & SSER patient safety …Validity indicates the extent to which a survey measures what it is intended to measure. In particular we evaluated the following Press Ganey® survey properties: 1) data quality, 2) internal consistency reliability of items within each scale, 3) factor structure, 4) convergent validity and 5) discriminant validity.Looking ahead, we expect CMS to expand measurement to all quality reporting and value-based programs, including the potential to adjust payments to providers, facilities, and health plans based on health outcomes of all groups as opposed to the entire patient population, as well as publicly report equity-related measure performance.Feb 1, 2023 · Request a demo of Press Ganey's Human Experience (HX) healthcare platform. About the author As Chief Medical Officer, Tom is responsible for developing clinical and operational strategies to help providers measure and improve the patient experience, with the overarching goals of reducing patient suffering and improving the value of care. Press Ganey deploys more than 1.7 million digital patient surveys every day, continuously building its database of healthcare feedback, partners with 95% of the top 200 hospital systems and 74% of health plans representing 98% of U.S. health plan enrollees. Press Ganey is seeking innovative partners to join us in our AI pilot programs as we ...Safety and DEI in the nursing workforce. You need two crucial elements to build a culture based on connectedness: (1) a commitment to safety rooted in high reliability and (2) a focus on diversity, equity, and inclusion (DEI). Although these two elements may seem unrelated, safety and DEI are integral to creating an environment where nurses ...As Chief Nursing Officer, Jeff leads Press Ganey’s focus on improving patient and caregiver experience and developing nursing leadership at healthcare organizations nationwide. He also plays an integral role in the company’s workforce initiatives, including Press Ganey’s Workforce Well-Being Collaborative, which focuses on supporting caregivers as they …The Press Ganey universe, by the numbers (and counting) 98%. U.S. health plan enrollees. 7/10. Health plans. 98%. 4- and 5- star plans. 1B. Patient voices. CONTINUOUS MEMBER LISTENING . Bring the member journey fully into focus . You can’t be everywhere at once. But with our continuous listening solutions, you can tune in to key conversations ...Press Ganey and Ardent Health Services announce partnership to improve the Human Experience in healthcare and move the needle toward zero harm. Aug 21 2023 Press Ganey Names David Shapiro as GM and SVP, Member Experience. Aug 08 2023 Press Ganey names Clemente Cohen as Chief Financial Officer.AdventHealth Medical Group – New Smyrna, New Smyrna Beach, FL. AdventHealth South Overland Park Emergency Department, Overland Park, KS. These 2020 Guardian of Excellence awardees have maintained patient experience scores that rank within the top 5% in the nation for each of the four individual quarters between April …Looking ahead, we expect CMS to expand measurement to all quality reporting and value-based programs, including the potential to adjust payments to providers, facilities, and health plans based on health outcomes of all groups as opposed to the entire patient population, as well as publicly report equity-related measure performance. Explore Press Ganey's industry best practices, healthcare thought leadership, and exclusive research drawn from millions of patients, nurses, and physicians. Press Ganey draws upon more than 1 billion patient voices and 3.1 million voices in the healthcare workforce (and counting) to help you and your organization deliver the best healthcare ... Press Ganey’s rapid improvement strategy lifts a Northeastern plan to the sweet spot of 4.5 stars. Learn how Press Ganey’s strategic consulting team helped this nonprofit get its customer service performance back on track in the wake of COVID-19. The CAHPS for MIPS Survey asks patients 59 questions about their care over the past six months. The questions cover topics such as: Getting timely care, appointments, and information. How well providers communicate. Patient’s rating of provider. Health promotion and education. Shared decision making. Courteous and …© Press Ganey Associates LLC Telephone : 844.459.0468 ... HX PlatformFor example, Press Ganey’s PX post-visit survey is a good indicator of CAHPS scores. In fact, Press Ganey’s national study of PX surveys revealed that there are a few ties between provider performance and star ratings. For example, 65% of top performers on the “ease of scheduling appointments” question achieve 4+ stars on the …The CAHPS for MIPS Survey asks patients 59 questions about their care over the past six months. The questions cover topics such as: Getting timely care, appointments, and information. How well providers communicate. Patient’s rating of provider. Health promotion and education. Shared decision making. Courteous and …Chrissy Daniels is a national leader in patient experience and health care value. As… | Learn more about Chrissy Daniels’ work experience, education, connections & more by visiting their ... Bring your group together on any browser with our secure, feature-rich, online focus group and in-depth interviews solution—no additional software or downloading needed. Plan, book, find participants, run your session, and collect your insights. All without leaving the Forsta platform. We set a high bar for privacy and security. Tackling healthcare’s most complex challenges. head-on. We bring together the data, tech, insights, and personal expertise to propel your organization into a new era. Our proven solutions are the right answer to healthcare’s once-unsolvable problems. Press Ganey data shows the importance of nursing care in pressure injury prevention. Read blog. 5 months ago Star Ratings: Key strategies of high-performing health plans to drive improvement Facilitate a more seamless member journey, a better member experience, higher health plan member engagement, and improved health plan ratings.(June 11, 2019) — Press Ganey Associates, Inc., a leading provider of safety, quality, patient experience and workforce engagement solutions for healthcare … Contact Information. 404 Columbia Place. South Bend, IN 46601. Visit Website. (800) 232-8032. This business has 0 reviews. Be the First to Review! BOSTON, MA. (June 11, 2019) -- Press Ganey Associates, Inc., a leading provider of safety, quality, patient experience and workforce engagement solutions for healthcare organizations, announced that it has entered into a definitive agreement to be acquired by private equity funds managed by Leonard Green & Partners, L.P. ("LGP") and affiliates …The Serious Safety Event Rate Reduction Award is given to clients who have achieved a 50% or greater reduction in system-level SSER; have corresponding strong scores in safety culture perception regarding comfort level of reporting; and demonstrate a healthy trend in event reporting. Clients are recognized in two categories – (1) 50%-74% ...Press Ganey member experience experts highlight the top five reasons health plans need to address access to care for their members. View the video. Watch video. 1:27 about 2 years ago How the Press Ganey KidsX accelerator program works KidsX pairs the nation’s leading start-ups with ambitious pediatric institutions to drive innovation using ...Home Solutions. Tackling healthcare’s most complex challenges. head-on. We bring together the data, tech, insights, and personal expertise to propel your …Jul 17, 2023 · How to build patient trust by prioritizing empathy. A positive patient experience starts with building trust. We need 100% trust in healthcare—which is no simple feat. To build patient trust and a positive patient experience, clinicians and caregivers must quickly establish a personal connection supported by a feeling of competence in their role. Jan 1, 2024 · Individuals have the right to request that Press Ganey delete any PII about the consumer that Press Ganey has collected or that Press Ganey maintains. Please note that there are exceptions to this deletion right, such as the information Press Ganey needs to keep complying with the CCPA, that is permitted to be retained under the CCPA, or is ... As Press Ganey’s Chief Clinical Officer, Dr. Amy Compton-Phillips’ main focus is on improving healthcare value at scale. She is responsible for leading the Strategic Consulting team and Centers of Excellence. Prior to joining Press Ganey, Dr. Compton-Phillips was the President of Clinical Care at Providence, responsible for clinical ...The Serious Safety Event Rate Reduction Award is given to clients who have achieved a 50% or greater reduction in system-level SSER; have corresponding strong scores in safety culture perception regarding comfort level of reporting; and demonstrate a healthy trend in event reporting. Clients are recognized in two categories – (1) 50%-74% ...May 12, 2023 · The three most popular approaches for the Nurse Leader Development Program are: (1) Press Ganey-led training, (2) train-the-trainer, and (3) license-only options. Press Ganey-led training: Our team provides training to nurse leaders one time over several months. Train-the-trainer: Press Ganey will train internal or organization trainers to then ... Press Ganey's comprehensive digital rounding tool enhances the patient-caregiver relationship by providing real-time data collection and reporting. It streamlines rounding processes, enables service recovery, facilitates staff recognition, tracks quality and safety practices, and offers data-driven insights for operational decisions. Digital ... Top digital consumer strategies to drive patient acquisition and retention in 2022. Watch video. Access in-depth healthcare consumer experience resources from Press Ganey to help inform your brand's patient acquisition strategy. Learn more. Home. HCAHPS 101: What HCAHPS Surveys mean for hospitals. January 26, 2022. Press Ganey. Over 7,000 patients respond to a Hospital … Press Ganey gives you the tools to simplify and automate the process of engaging teams across the organization. Real-time alerts, action plans, and dashboards facilitate transparency and collaboration across teams, breaking down silos and improving safety outcomes for all. The three most popular approaches for the Nurse Leader Development Program are: (1) Press Ganey-led training, (2) train-the-trainer, and (3) license-only options. Press Ganey-led training: Our team provides training to nurse leaders one time over several months. Train-the-trainer: Press Ganey will train internal or organization …Background: Prior research suggests that pediatric patients and their parents/guardians are generally satisfied with care provided through telehealth. …Press Ganey recognized 95 hospitals, health systems, ASCs, medical groups, and other healthcare providers that rate in the 95th percentile for patient experience.. The Human Experience Pinnacle of ...Clapper entered into an employment agreement with Press Ganey on 1 September 2015. Press Ganey was in the process of entering into a Membership Interest Purchase Agreement between Press Ganey, Healthcare Performance Improvement, LLC (“HPI”), and the owners/members of HPI. Clapper was a member of HPI, and was “the …Press Ganey, a renowned leader in patient, member, employee and consumer experience across the healthcare ecosystem, today announced its plans to acquire Forsta, an industry-leading global provider of customer experience and market research technology. Forsta is named a Leader in the 2021 Gartner® Magic Quadrant™ …Jul 2019 - Present 4 years 9 months. Software Programmer. Freelancing. May 2019 - Present 4 years 11 months. karachi pakistan. Education. Bahria University. MS in …Press Ganey is the leading partner to healthcare providers and health plans improving the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology,...Jul 2019 - Present 4 years 9 months. Software Programmer. Freelancing. May 2019 - Present 4 years 11 months. karachi pakistan. Education. Bahria University. MS in …BOSTON, May 26, 2021 — Press Ganey, the national leader in health care consumer and workforce engagement, today announced the acquisition of SPH Analytics (SPH), the national leader in member experience measurement and engagement for the health insurance industry.Through this acquisition, Press Ganey will combine its industry …Overview. Company Description: Key Principal: Patrick T Ryan See more contacts. Industry: Management, Scientific, and Technical Consulting Services , …Collaborate with peers. Working together, our members explore everything from stress and staffing shortages to fair pay and the rapidly changing healthcare landscape. All to better understand what our workforce needs—physically, emotionally, financially, and operationally. They share their own experiences, ideas, and best practices, and find ...Press Ganey’s data and insights can help your organization during this challenging time by demonstrating correlation through comparative performance aspects, and by examining specific safety culture item performance against where respondents rank in engagement. We'll then show you how to develop and implement a strategy to both …Press Ganey Associates, LLC is located at 5041 Corporate Woods Dr # 180 in Virginia Beach, Virginia 23462. Press Ganey Associates, LLC can be contacted via phone at 800-232-8032 for pricing, hours and directions.Press Ganey Associates, Inc. provides healthcare performance improvement solutions. Press Ganey Associates Company Stats. As of March 2019. Industry Management Consulting Founded 19851. Equity improves patient experience. Patient experience (PX) is a key area where equity has a direct impact. According to Press Ganey proprietary data, larger gaps in equity are associated with lower PX performance. You need to understand how your patients experience care and uncover any differences that exist in their experiences by identity ...BOSTON, MA. (June 11, 2019) -- Press Ganey Associates, Inc., a leading provider of safety, quality, patient experience and workforce engagement solutions for healthcare organizations, announced that it has entered into a definitive agreement to be acquired by private equity funds managed by Leonard Green & Partners, L.P. ("LGP") and affiliates …Jul 17, 2023 · How to build patient trust by prioritizing empathy. A positive patient experience starts with building trust. We need 100% trust in healthcare—which is no simple feat. To build patient trust and a positive patient experience, clinicians and caregivers must quickly establish a personal connection supported by a feeling of competence in their role. Press Ganey data shows the importance of nursing care in pressure injury prevention. Read blog. 5 months ago Star Ratings: Key strategies of high-performing health plans to drive improvement Facilitate a more seamless member journey, a better member experience, higher health plan member engagement, and improved health plan ratings.© 2022 Press Ganey Associates LLC 3 Finally, the Rollup column indicates when a unit includes all individuals rolling up to that leader, the leaders direct and ...As the state-of-the-art digital reporting and analytic engine for Press Ganey's transformational solutions, Press Ganey Online provides a robust view …For Press Ganey: Patricia Cmielwski, 781-234-8439 [email protected]. For Ares Management: Media: Mendel Communications Bill Mendel, 212-397-1030 [email protected] or Investors ... Thomas H. Lee, MD. As Chief Medical Officer, Tom is responsible for developing clinical and operational strategies to help providers measure and improve the patient experience, with the overarching goals of reducing patient suffering and improving the value of care. Tom has more than three decades of experience in healthcare perform... Login to Press Ganey Improvement Portal. Improvement Portal is no longer in use. Please proceed to PGFusion with the link below. performance.pressganey.com. Email. Password. Rewrite the rules of healthcare. At Press Ganey, healthcare meets next-generation technology to amplify the voices of more than 1 billion patients and 3 million workers. We’re looking for innovators who want to shape the future of healthcare. Join us to have a real-world impact on something that really matters: health. Press Ganey Associates Inc provides health care software solutions. The Company offers offers census-based surveying, patient-reported outcome measures, regulatory surveys, performance and ...Press Ganey Associates LLC. · November 9, 2021 ·. We're excited to announce that Joan Kelly will be joining Press Ganey as a partner and strategic consultant, bringing more than 15 years of #ConsumerExperience expertise to our team. Learn more about Joan and her role with Press Ganey: https://bit.ly/3qouOyi.Press Ganey draws upon more than 1 billion patient voices and 3.1 million voices in the healthcare workforce (and counting) to help you and your organization deliver …Press Ganey and Ardent Health Services announce partnership to improve the Human Experience in healthcare and move the needle toward zero harm. Aug 21 2023 Press Ganey Names David Shapiro as GM and SVP, Member Experience. Aug 08 2023 Press Ganey names Clemente Cohen as Chief Financial Officer.Welcome to the future of healthcare, where technology meets the human touch. Tour our platform. Healthcare Experience, Press Ganey helps healthcare …• Press Ganey Associates is an American company that develops and distributes patient satisfaction surveys. Its surveys are used by around 40% of American hospitals. • Press Ganey surveys gather information about doctors from patients with the goal of improving the quality, safety, and experience of patient care.He helps clients run peer reviews and get to the bottom of why things go wrong when they do. He’s also worked with many academic medical institutions to improve cultural indicators and commitment to patient safety. Prior to joining Press Ganey, Steve was a naval officer and F/A-18 pilot, working to make naval aviation safer and more reliable.Press Ganey, a leading healthcare performance improvement solutions company, offers an integrated suite of solutions that put Human Experience at the center of healthcare enterprise transformation. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address patient experience ...Press Ganey’s relationship to Forsta dates back to the Confirmit years, and this event marks the culmination of a growth journey the Verdane team originally set out on in 2017 through our investment in Dapresy. We want to thank the Forsta and EQT teams for an excellent partnership that we now look forward to continuing with Press Ganey.”In a demanding, high-pressure industry, Press Ganey data shows what drives employee engagement in healthcare—and what separates top-performing healthcare organizations from the rest of the pack. Read e-book. 5 ways CXOs drive PX transformation in times of crisis and beyond Explore Press Ganey's industry best practices, healthcare thought leadership, and exclusive research drawn from millions of patients, nurses, and physicians. Press Ganey draws upon more than 1 billion patient voices and 3.1 million voices in the healthcare workforce (and counting) to help you and your organization deliver the best healthcare ... Press Ganey’s data and insights can help your organization during this challenging time by demonstrating correlation through comparative performance aspects, and by examining specific safety culture item performance against where respondents rank in engagement. We'll then show you how to develop and implement a strategy to both …Press Ganey Associates LLC, Boston, Massachusetts. 3,392 likes · 3 talking about this. Putting Human Experience at the heart of healthcare.26 May 2021. Press Ganey, the national leader in health care consumer and workforce engagement, today announced the acquisition of SPH Analytics (SPH), the national leader in member experience measurement and engagement for the health insurance industry. Through this acquisition, Press Ganey will combine its industry-leading patient …BOSTON, MA. (June 11, 2019) -- Press Ganey Associates, Inc., a leading provider of safety, quality, patient experience and workforce engagement solutions for healthcare organizations, announced that it has entered into a definitive agreement to be acquired by private equity funds managed by Leonard Green & Partners, L.P. ("LGP") and affiliates …South Bend, Indiana-based Press Ganey was founded in 1985 and went public in May 2015. At the time of its sale to EQT, its previous private equity owner, Vestar Capital, still held a nearly 60 ...Press Ganey’s data and insights can help your organization during this challenging time by demonstrating correlation through comparative performance aspects, and by examining specific safety culture item performance against where respondents rank in engagement. We'll then show you how to develop and implement a strategy to both …Institute of Business Management. Contact Syed Tariq for services. Advertising and Digital Marketing. See all details. Business Info. Services offered. Advertising. … Explore Press Ganey's industry best practices, healthcare thought leadership, and exclusive research drawn from millions of patients, nurses, and physicians. Press Ganey draws upon more than 1 billion patient voices and 3.1 million voices in the healthcare workforce (and counting) to help you and your organization deliver the best healthcare ... Contact Information. 404 Columbia Place. South Bend, IN 46601. Visit Website. (800) 232-8032. This business has 0 reviews. Be the First to Review! Press Ganey pioneered the health care performance improvement movement more than 30 years ago, and continues to be recognized as a leading innovator in the field. Since the company’s founding in 1985, Press Ganey has expanded its suite of solutions, strategic advisory services and scope beyond inpatient settings to advance the visionary work ...Press Ganey Associates, LLC is located at 5041 Corporate Woods Dr # 180 in Virginia Beach, Virginia 23462. Press Ganey Associates, LLC can be contacted via phone at 800-232-8032 for pricing, hours and directions. Contact Info. …Jan 1, 2024 · Individuals have the right to request that Press Ganey delete any PII about the consumer that Press Ganey has collected or that Press Ganey maintains. Please note that there are exceptions to this deletion right, such as the information Press Ganey needs to keep complying with the CCPA, that is permitted to be retained under the CCPA, or is ...
Press Ganey’s relationship to Forsta dates back to the Confirmit years, and this event marks the culmination of a growth journey the Verdane team originally set out on in 2017 through our investment in Dapresy. We want to thank the Forsta and EQT teams for an excellent partnership that we now look forward to continuing with Press Ganey.”. Kings ford
Darren oversees Press Ganey’s organizational strategy, product development, data insights, and analytics platforms. He has more than 30 years of expertise in the technology space, including 20 solely focused on healthcare, and he is widely recognized for his innovation in healthcare operations and patient care. © 2024 Press Ganey Associates, Inc. Toll free : 844-459-0468 Local : 574-401-8529Press Ganey pioneered the health care performance improvement movement more than 30 years ago, and continues to be recognized as a leading innovator in the field. Since the company’s founding in 1985, Press Ganey has expanded its suite of solutions, strategic advisory services and scope beyond inpatient settings to advance the visionary work ... Explore Press Ganey's industry best practices, healthcare thought leadership, and exclusive research drawn from millions of patients, nurses, and physicians. Press Ganey draws upon more than 1 billion patient voices and 3.1 million voices in the healthcare workforce (and counting) to help you and your organization deliver the best healthcare ... He helps clients run peer reviews and get to the bottom of why things go wrong when they do. He’s also worked with many academic medical institutions to improve cultural indicators and commitment to patient safety. Prior to joining Press Ganey, Steve was a naval officer and F/A-18 pilot, working to make naval aviation safer and more reliable.As Press Ganey’s Chief Clinical Officer, Dr. Amy Compton-Phillips’ main focus is on improving healthcare value at scale. She is responsible for leading the Strategic Consulting team and Centers of Excellence. Prior to joining Press Ganey, Dr. Compton-Phillips was the President of Clinical Care at Providence, responsible for clinical ...Press Ganey today announced the acquisition of Healthcare Performance Improvement (HPI), a leading patient safety and reliability consulting and coaching firm.HPI’s capabilities bring the critical dimension of safety to Press Ganey’s suite of performance improvement solutions, further expanding the company’s ability to help its clients reduce …The Press Ganey® Medical Practice Survey (“Press Ganey® survey”) is a patient-reported questionnaire commonly used to measure patient satisfaction with outpatient health care in the United States. Our objective was to evaluate the reliability and validity of the Press Ganey® survey in a single institution setting. We analyzed surveys …As Chief Nursing Officer, Jeff leads Press Ganey’s focus on improving patient and caregiver experience and developing nursing leadership at healthcare organizations nationwide. He also plays an integral role in the company’s workforce initiatives, including Press Ganey’s Workforce Well-Being Collaborative, which focuses on supporting caregivers as they …Apr 26, 2023 · Through the Institute, Mylod partners with leading healthcare providers to study and implement transformative concepts for improving the patient experience. Deirdre is the architect of Press Ganey’s Suffering Framework, which reframes the view of the patient experience as a means to understand unmet patient needs and reduce patient suffering. Press Ganey Associates LLC. · November 9, 2021 ·. We're excited to announce that Joan Kelly will be joining Press Ganey as a partner and strategic consultant, bringing more than 15 years of #ConsumerExperience expertise to our team. Learn more about Joan and her role with Press Ganey: https://bit.ly/3qouOyi.Feb 1, 2023 · Request a demo of Press Ganey's Human Experience (HX) healthcare platform. About the author As Chief Medical Officer, Tom is responsible for developing clinical and operational strategies to help providers measure and improve the patient experience, with the overarching goals of reducing patient suffering and improving the value of care. As Press Ganey’s Chief Clinical Officer, Dr. Amy Compton-Phillips’ main focus is on improving healthcare value at scale. She is responsible for leading the Strategic Consulting team and Centers of Excellence. Prior to joining Press Ganey, Dr. Compton-Phillips was the President of Clinical Care at Providence, responsible for clinical ...The Press Ganey universe, by the numbers (and counting) 98%. U.S. health plan enrollees. 7/10. Health plans. 98%. 4- and 5- star plans. 1B. Patient voices. CONTINUOUS MEMBER LISTENING . Bring the member journey fully into focus . You can’t be everywhere at once. But with our continuous listening solutions, you can tune in to key conversations ... Furthermore, Press Ganey has entered into a partnership with AAACN to elevate nursing standards with innovative quality indicators, which demonstrates an investment in product development and a commitment to improving healthcare standards. Contact Email [email protected]. Phone Number (574) 251-6091. Press Ganey offers an integrated suite of ... Press Ganey is a company that develops a human experience (HX) platform for the healthcare and life science sectors. It allows users to enable digital feedback, data visualization, review publishing, service recovery, crowdsourcing, etc. The company also provides patient experience, health plans, and nursing consulting services. Press Ganey’s relationship to Forsta dates back to the Confirmit years, and this event marks the culmination of a growth journey the Verdane team originally set out on in 2017 through our investment in Dapresy. We want to thank the Forsta and EQT teams for an excellent partnership that we now look forward to continuing with Press Ganey.”© Press Ganey Associates LLC Telephone : 844.459.0468 ... HX PlatformClapper entered into an employment agreement with Press Ganey on 1 September 2015. Press Ganey was in the process of entering into a Membership Interest Purchase Agreement between Press Ganey, Healthcare Performance Improvement, LLC (“HPI”), and the owners/members of HPI. Clapper was a member of HPI, and was “the ….